Introduction: When I was hired at the Keystone Contractors Association, I explained how 90% of my construction contacts are Pittsburgh-based and I would welcome being introduced to others in the industry located around Pennsylvania. KCA Board of Director Dave Jones of Cresswell Brothers was one of the first to offer help: “Hey Jon you should call Clayton Leibold. He runs an impressive operation and places a strong emphasis on safety.” I’m glad Dave made that suggestion. Clayton operates Leibold Inc., a mechanical contractor based in Pottsville, PA. His company is highly respected in the industry due to its reliability, production and excellence in safety. But how did Leibold come to be a safety-first operation? Listen to this Building PA Podcast interview to find out.
To listen to the entire interview visit: Building a Safety Culture at Leibold Inc.
Jon O’Brien (00:03):
Hello, and welcome to another episode of Building PA Podcast, a construction industry podcast taped and recorded right here in the great state of Pennsylvania for our wonderful construction industry. I am Jon O’Brien from the Keystone Contractors Association.
And I’m Chris Martin with Atlas Marketing, and we tell stories for people who build things.
Awesome. Good stuff. Hello, Chris, how are we doing today?
Hey, Jon, how are you doing today? I’m looking forward to our discussion today.
It should be fun. We’re talking safety today. We have a Clayton Leibold from Leibold Inc.. A fine mechanical contractor based in the great town of Pottsville, Pennsylvania. Hello Clay.
Clayton Leibold (00:47):
Hello. How are you doing today?
Jon O’Brien (00:49):
Good. Doing great. Doing good. Well, you are joining us and we’re going to talk safety. And this is part of our safety podcast series we’re calling, Building a Safety Culture. Your company has been a member now I believe three years, going on three years at the KCA, which is awesome. And during that time, your company has taken home two of the KCA safety awards for safest subcontractor under 50,000 man hours worked with, this is the important part, with zero injuries. So you’re going on a two year streak here, zero injuries. So who better to speak with concerning safety culture, then an award winning safety contractor that places a strong emphasis in the area safety. So welcome to the podcast. Yeah like I said, we’re gonna talk safety here. So you know, you want to touch on your company and just first off, maybe introduce yourself and your company and then we can kind of delve into the safety topic.
Clayton Leibold (02:07):
Sure, sure. So, as you mentioned my name is Clayton Leibold, the owner and president of Leibold Incorporated. We’re a full mechanical HVAC sheet metal and piping contractor located here in Pottsville, Pennsylvania. We are going on eight years in business. My company has been going to be in business for eight years here, but I personally have been in the construction industry and in the field for going on 24 years as a union pipe fitter. So that’s kinda my background. And then as I mentioned, my company was formed about eight years ago and we, you know, serve as all of, pretty much all of Pennsylvania and surrounding States. And we do, you know, emphasize safety as a very important part and aspect of our job and our day to day activities in, in the field.
Jon O’Brien (03:16):
Now, concerning safety, is something that was kind of instilled in you during your 24 years working in the field prior to starting your company?
Clayton Leibold (03:27):
Yeah, it was early on, I could tell that obviously safety is important in the field and it was kind of brought to our attention on a regular basis and we always strive to do things in the safest manner. As you know, going back 24 years, as it’s starting out as an apprentice, obviously you are learning every day and things and certain incidences come up and hopefully you learn from them and can grow and understand how things work, how and why safety is so important, especially in the construction industry, in our field with so many things that could happen you know, on the job site related to heavy objects, multiple things that can occur that we may or may not have control of.
Clayton Leibold (04:31):
So my foreman, project managers I feel did a good job from early on instilling the simple fact that safety is so important. And if you want to continue to do your job, be healthy and continue to be able to do the job that you’re wanting to do it in the proper correct manner. And just be aware of your surroundings and always have it on your mind and kinda remain, not get too laid back in your day to day activities.
Chris Martin (05:13):
Clayton with your experience and clearly you have some amazing experiences leading into this, but what do you see as the biggest challenge for not only the safety industry, but more importantly, the construction industry as it relates to safety?
Clayton Leibold (05:31):
Probably maybe overcoming the jobsite hurdles, the things that are constantly brought up and in the day to day active daily activities of being on site, your timelines are getting shorter and shorter. Things are being accelerated, whether whatever the reason maybe, but I think we all have to keep in mind that can’t compromise the safety of how the job is getting done. And the manner that you do it. So I would say the more recent trend maybe of trying to do as much work as possible in a very short timeframe you know, we just can’t, we can look past or beyond the fact of just doing it in a safe manner.
Chris Martin (06:30):
You know, the construction industry has a, we’ve been talking about it with clients on our end. And I know Jon and I have spoken about it multiple times, and that is a worker shortage. Are you finding that in the safety industry as well? Are you having a hard time finding qualified safety professionals?
Clayton Leibold (06:53):
You know not as hard as someone may think. It is I guess the fact that the construction industry is experiencing a shortage in some fields with us being a union mechanical construction company, we have a good source for competent well-trained individuals up and coming through our apprenticeship programs. So the good key individuals are there to be found. And we’ve had good luck with taking some key employees – foreman, project managers – and kind of molding them into good safety individuals. So, you know, it kind of worked out real well good for us because I feel they’re the best and most competent because we’re taking their field expertise and knowledge and just fine tuning that and molding them into a good safety individual to lead and lay the foundation for the rest of our company as far as the safety program goes
Jon O’Brien (08:17):
And concerning new hires. And when you bring someone on new, either in the field or a project manager is onboarding a challenge at all, as far as making sure that these new hires also believe in safety and they buy into the safety cultures. Is that a challenge at all with new people?
Clayton Leibold (08:40):
Yeah, it can be especially maybe the younger generation or someone that’s not had the experience of being in the field, seeing examples of how safety is so important and possibly not experiencing near misses or smaller accidents that might catch their attention. If they don’t have that knowledge and if they’re coming from a field or something, or straight out of maybe, you know college or high school that just don’t have the experience it is harder, but we just have to take the time to educate them and give them the proper paperwork, the information the protocol of how we operate as a company. And we just have to make sure they understand it and abide by it because it’s not going to be taken lightly. And that’s what I would expect from all my employees. So it’s something that needs to be done and done correctly, or it’s just not going to work out.
Jon O’Brien (09:55):
Yeah. And I’m getting to know your company more and more, you know, we’re a few hours apart, but I’m getting to know your company more. And it seems as though there’s a buy-in amongst your foreman and your top people in the field and in the office on safety, and I’m sure that’s extremely helpful when it comes to onboarding. Do you have any advice to other companies, like how do you get the buy-in or I don’t know if you can touch on that a little bit.
Clayton Leibold (10:23):
Sure, sure. It is difficult at times to make sure that everybody is buying in. It’s important to have the top guys in our safety program leading by example showing that their fellow employees have someone to take after, or look up to, or just bounce questions off of, or conditions of a job site maybe, or someone there to offer some advice or guidance if they would have questions. But as long as they’re there leading by example, getting the rest of the crews to buy in and understand, that’s a way of doing business, that’s the way that I want the culture of the company to be like. And you know, they’re there to make a point that we’re going to discuss safety on a weekly, even daily basis.
Clayton Leibold (11:28):
And that’s what is expected and it is gonna have to happen. And if you just keep driving home that point eventually they believe that it does make sense. And there is proof that it works obviously we’re winning some safety awards and are zero injuries in the field speaks to that so if they see the results and as the results are compounding and building we are on a, knock on wood, a pretty good streak here of not having any work injuries in over three years. So they see the results. And I think it’s easier for them to buy in and accept it as a way of the daily routine.
Chris Martin (12:30):
Yeah. It’s obviously no accident in three years. That’s a great run. And obviously the buy in is there. Also maybe touch on outside resources? I mean, do you reach outside the company to help with maybe training at all? You mentioned the unions, are they helpful at all?
Clayton Leibold (12:50):
Yeah. Yep. They’re very helpful. We belong to a couple different associations, similar to Keystone Contractors Association. We affiliated with SMACNA Sheet Metal Contractors Association, also the MCAA, the Mechanical Contractors Association, and they do offer a wealth of continued education, safety seminars, conferences you know on a regular basis. So we do lean towards them with providing additional valuable tools such as the toolbox talks, the guidelines, some additional safety information that we can implement and add to our portfolio. It cannot hurt to have too much information. You don’t want to keep repeating certain things or harp on certain conditions or aspects. It’s always good to mix it up a bit.
Jon O’Brien (13:58):
Do you have any advice, maybe you’d like to share with a young entrepreneur that wants to start out in industry advice, safety related obviously. There’s various pieces of advice you can give someone, but when it comes to starting a construction company, anything you’d like to share
Clayton Leibold (14:21):
I would say there’s no real, no good example where taking a shortcut in safety, whether it’s your employee, yourself, your fellow employees, or your coworkers, there’s no good reason to do any shortcuts that would compromise the safety of anyone. It would really benefit anyone and would certainly do more harm than good by possibly causing accidents. Whether, like I said, to yourself or to others just for the simple reason that it might be quicker to do a certain task, one way that may be a little bit more unsafe or whatever the reason may be. I just wouldn’t recommend any shortcuts or trying to compromise doing something in a safe way. I actually have had the experience where I had to make a tough call and tell my guys to pull off of a job just for the sole reason that it was unsafe. And it wasn’t a popular decision. The customer was not happy, but in the long run, after further explanation from my point of view, he understood it and ultimately was okay with it and then thanked me. So that’s just a brief example of doing something correctly to not compromise potentially unsafe condition.
Chris Martin (16:11):
Clayton, that’s a great example of safety first, not only for your company, for your employees, but also for the client and the fact that the client came back and said, thank you, hats off to you for that, because that just doesn’t happen that often. But, but my question to you is do you find that a lot of your clients aren’t really focused on safety?
Clayton Leibold (16:38):
You know, honestly I don’t, we don’t. We are finding even more and more of our customers and clients are gearing up and leaning more towards a much safer environment, working environment and job site conditions and working conditions and doing the certain tasks that we were hired to do in the most safe, the safest manner possible. So maybe it’s cause we have some pretty good customers and clients, but I do feel.
Clayton Leibold (17:12):
We definitely work in some very sensitive facilities where that the unsafe type of work is just not tolerated. So we can’t afford to do anything but the job, but do the job safely because we just won’t be working there any longer. So I’ve found that the more, I can honestly say most of our customers and clients expect us and hold us to a very high safety standard. And that’s probably one of the main reasons we continue to be safe is we, we also have that in the back of our minds that if we don’t do this the right way, we may not be working here, not only for my company, but at that facility anyway.
Jon O’Brien (18:06):
Right, right. And I think too, you know, to your point that the entire industry has obviously put a huge emphasis on safety over the last 20 to 30 years, at least, we’ve even seen it with our clients you know, working with trade unions and, and contractors that we go on photo shoots and we know we can’t take photography or video of certain elements because there has to be a certain safety functionality to it. If not, it shows the wrong story or gives the wrong message if you will. So I think you’re right. It’s a balance of everybody understanding how important safety is to move the industry forward and get out of the typical thoughts and perception of the industry itself. So I’m glad to hear that from both you and your company and your clients. That’s great. That’s great. Right? Yep. Kinda done a lot to me. We touched on a lot here today, Chris, any other questions or comments or to say Clayton thank you. This has been really enlightening. And hopefully we can ask you back in the future and we can talk more about safety as it relates, not only to your company, but talk a little bit more about your company in general too.
Clayton Leibold (19:29):
Sure. Sounds good. I appreciate the time that we’re able to take in and continue to shed some light on a safety culture within the skilled trades sector and of the construction industry, and I’m happy to happy to help.
Jon O’Brien (19:52):
Absolutely. And you have been an award winning contractor. Of course, we’d like to have you back on, but I got to have one request. If we have you back in the future, we have to record it at your company. Chris, you have to see the farm. He has goats, horses. I believe you have horses and pigs and you name it. I love it.
Clayton Leibold (20:18):
Sure. We’re happy to show some folks around when we have visitors. We just had a baby donkey last week. So she’s she’s pretty darn cute. So she’s hanging around here, she’s always fun to hang around with. So it works out pretty well. Yeah.
Chris Martin (20:36):
Well, yeah, I’m there, man. I have to say, I don’t think I’ve ever seen a baby donkey, so that’ll be interesting.
Clayton Leibold (20:46):
Chris Martin (20:48):
All the stuff we talk about here. It’s not just about construction, right. It’s awesome.
Jon O’Brien (20:53):
Chris Martin (20:54):
Very cool. Yeah. Well, thank you for your time here. This is an excellent conversation and we look forward to seeing the baby donkey.
Clayton Leibold (21:05):
That sounds good. Anytime. Thanks for having me.